N0.:EOL-2020-0010
Data:10/21/2020
Dear Valued Customers,
Thank you very much for your support on our products and services.
To help you discern market changes and adapt to technology development and innovation, we would like to inform that the end of life (EOL) date of RG-WS5504  is October 21, 2020.After this date, we will not be able to provide any service for this product (including hotline). We are sorry for any inconvenience this may cause and appreciate your understanding. At the meantime, you can still get access to the service platform of Ruijie Official Website https://www.ruijienetworks.com/support/productlifecycle to obtain the related documents of this product in one year after the final date.
Table 1 describes the end of life milestones, definitions and dates for  RG-WS5504.
Milestone
Definition
                    Date
End of Life(EOL) Date
The last date of product service period.
Product service includes: bug fixes, enquiry and product maintenance.
October 21,2020
                                                                                                                               Table 1: the milestone of the RG-WS5504
Table 2 shows the recommended replacement products we provide for you.
EOL product
Replacement product
RG-WS5504
RG-WS6816
                            Table 2: replacement products list
If you have any further questions, please don’t hesitate to contact Ruijie service hotline or local sales representatives. For more information about Ruijie Network products lifetime policy, please visit:
https://www.ruijienetworks.com/support/productlifecycle.
Sincerely,
Ruijie Networks Co., Ltd.
October 21, 2020